VIGATEC offers its products and services to the State

The integral solutions company has been working as a state supplier more than 10 years through ChileCompra, a platform through which it participates in public calls. On the other hand, it has four Framework Agreements with the state, and thanks to this system, the company can offer its products and services without resorting to bids, thus carrying out purchases in an expedited way.

The system called ChileCompra, is responsible for managing the country’s public procurement platform. Vigatec has been offering products and services for more than 10 years through this modality, which has become a strategic way to position the integral solutions it manufacture and the brands it represents in the country.

Hugo Méndez, SBU sales assistant manager for Vigatec comments on the importance of participating in public purchases, “apart from large companies, the state our generally big buyer, therefore, being present in this purchasing system has generated great business opportunities.” In addition, he explains that they are currently part of four Framework Agreements, which recognize the company as a supplier for a certain product and allows them to receive purchase orders without having to go through a bidding process.

Méndez details the products and services with which Vigatec has Framework Agreements “We rent and supply printers, we offer digital educational resources, hardware, software licenses, as well as stationery and, finally, Datacenter services and associated services such as FAAS software”, he also adds that they plan to increase their offer of new products, prices, offers and catalogs.

Consolidating itself as a State supplier, shows the solidity and quality with which Vigatec works with its clients.

An integral solution for complying with the “SACK LAW”

The Sack Law will come into force and seeks to regulate the maximum amount of weight one person can lift. To comply with the legislation, companies are advised to opt for mechanical solutions, to maintain their operations’ continuity.

Santiago. – As of September 17th, 2017, the Sack Law began to govern. With it, the maximum amount of weight that a person can handle in loading and unloading operations was regulated. For men, they will be able to work with a maximum of 25 kilos and women and people 18, 20 kilos.

While the regulation aims to achieve a considerable reduction in ergonomic diseases in workers, companies are faced with searching for solutions to maintain their operations’ continuity, while ensuring their workers’ safety and in turn, complying with the law to avoid fines.

Among the machinery and equipment options offered in the market, the Chilean company Vigatec has been representing the Swedish brand TAWI for more than 15 years, which offers equipment for lifting and displacing cargo through a vacuum. It¡s a solution composed of a suction head (which depends on the type of product to be lifted), a lifting tube, an arm and a vacuum pump. This equipment can be mounted on a pillar, on a wall or on a rail system (track system). Additionally, Vigatec offers the Protema electrical equipment, which is designed mainly for loading and moving rolls, coils and drums. In both cases, the effort that the operator needs to make is minimal, since he only needs to guide the equipment from one place to another.

Álvaro Borroni, Vigatec Deputy Commercial Manager says “before the implementation of the Sack Law, we offer a comprehensive solution to increase productivity, efficiency and workers’ safety. This equipment can be used in any company in which loads/products have to be moved, therefore, it’s a transversal solution that applies to any industry and market”.

To guarantee quality standards when delivery services, the company offers the customer not only the sale and installation of the product, but also, a maintenance plan, advice and training the operators, at a national level.

VIGATEC has an ISO 9001-2015 certification

With effort, commitment and teamwork, Vigatec obtained the Quality Management System (ISO) 9001-2015 certification. This standard certifies that the company complies with quality management systems, operational processes and customer satisfaction.

The certified areas are: Vigatec Industrial, POS Laboratory and Processes, Human Resources support areas, National Purchases, COMEX and Logistics. The process to obtain this important certificate was carried out for one year, in which the collaborators participated actively, showing an excellent approach and understanding of their continuous improvement.

This certification will contribute to the company’s agile and efficient processes, which allows them to deliver a quality service to their customers.

POS technology and trade service

Vigatec in Special Editions of El Mercurio

On Thursday, November 23rd, 2017, the following article was published: Vigatec, POS equipment supplier for mobile transactions in Chile.

Daniel Testa, payment method manager explains that the company is the largest mobile transaction solutions provider, with products such as Transbank, Multicaja and cell phone recharge. It also provides self-service equipment (information, financial cards issuance, barometric and payment verification in governments and municipalities), in addition to being the foremost smart cards provider in the financial field, as well as for Mpos equipment, among others.

To read the whole article, download it here.

Vertical storage technology solutions

Managing the space, the operators and products’ safety, represent key characteristics that the companies must control for logistics. Given this, there are technological and international quality options for all kinds of industry.

Santiago, December 2017.- Automated vertical storage is a reality in Chilean companies’ wineries, in the best Asian and European robotic systems style. In our country, one can already find technological solutions that give greater security to the products and operators, and save space.

As a logistic tool, the Chilean company Vigatec, Modula’s exclusive representative, offers a vertical and modular storage system that compacts all the square meters that are usually occupied in the warehouses and transforms them into a cube, thus saving up to 90% of space.

Álvaro Borroni, Vigatec Deputy Commercial Manager states that “Modula represents a means through which warehouse operators can work more safely, since the concept changes, but neither the operator nor the product do, on the contrary, the product goes to the solicitor”. He adds that, “it’s a transversal and innovative product that generates added value to the operations by freeing up spaces and provides a logistics solution for all types of companies.”

This solution can be between 3.3 and 14.1 meters high, its inner section is made by trays, whose amount depends on the configuration of the products to be stored. These trays can hold up to 990 kilos each. The equipment consists of a central elevator, a column of trays behind and in front, a tactile operation console that has a powerful WMS software that allows one to manage the stored merchandise and which can communicate with any ERP with which the company works.

In addition, the Modula system has accessories such as a laser pointer, which indicates the product’s exact position inside the tray, and an alphanumeric led bar that presents the product information, as well as its position, description and code.

Automation to facilitate attention in companies

On Tuesday, December 21st, 2017 the following article was published: Automated solutions to facilitate customer service in retail, institutions and companies”.

Rubén Muñoz, Manager of Own and Vimatic Solutions for Vigatec emphasizes that “the self-service solutions are made with highly reliable technology, allowing to operate them with very low failure rates and with results in extremely high availability times”.

To read the whole article, download it here.

Experts in logistics and storage solutions

On Tuesday, March 13th, 2018, the following article was published: Vigatec, experts in automated technological solutions for vertical and modular storage”.

Álvaro Borroni, Deputy Commercial Coding & Packaging Manager for Vigatec explains the benefits of vertical storage, a means through which operators can work more safely, since the operator no longer goes to the product; on the contrary, the product goes to the operator. In addition, the ergonomic solutions make operation picking friendlier.

To read the whole article, download it here.

Self-service totems for consular procedures abroad

Three technological solutions to facilitate consular operations and promote safer travel were presented at a ceremony chaired by the exiting Minister of Foreign Affairs, Heraldo Muñoz. Self-service modules, a mini website and a mobile device application will be available in the upcoming days.

Santiago, March. – Thousands of citizens travel monthly to other countries, not only for vacations but for business or studies. Like them, another important number of Chileans living abroad, need to access various technological tools to obtain consular documents or travel information. That’s why the Ministry of Foreign Affairs developed three technological solutions to facilitate their stay abroad.

The exiting Minister of Foreign Affairs Heraldo Muñoz, announced the instruments’ operation and noted that “we’re working to modernize consular services, due to the high demand that is reflected in the more than one million three hundred thousand consular actions registered by the Directorate General of Consular Affairs and the Consular Network. Technological initiatives are being implemented that allow us to bring our country closer to all Chileans, no matter where they are.”

With the Digital Government Unit’s support, the ministry will install self-service totems, initially in three cities – which will be reported soon – that don’t have consular offices, so that users can obtain the most requested documents by the State’s public services network, Fonasa membership/contribution certificates, cessation of coexistence, death, marriage and pensioner quality. These modules are manufactured by the Chilean company Vigatec, which works with the one-touch technology that correlates the applicant’s identity card and fingerprint to verify their identity.

Marcelo Díaz, Vigatec commercial manager considers that installing this equipment is a contribution to the nationals abroad, since it puts all the necessary services at their reach while saving them time and money. He states that “digitalizing certain State processes means that we can think that, in the future, citizens will be able to perform a greater number of procedures that could include the presidential vote.”

The other tools presented are the “Chile goes with you” application (Clvacontigo), designed to provide safety recommendations for trips to the 50 most visited tourist destinations, as well as information about the identity documents required for entry to each country, cultural information, among others. The microsite serviciosconsulares.gob.cl will be available on the chancellery website and aims to give easy access to the procedures that users demand the most, information about document legalizations, birth, marriage, death registrations, visas, apostilles, among others.

In the picture, Hugo Méndez,  Vigatec sales assistant manager, Juan José Muster, modernization issues adviser to the Directorate General of Consular Affairs and Immigration and Marcelo Díaz, Vigatec sales manager.

The citizen’s experience in Smart Cities

On Thursday, May 24th, 2018, the following article was published: The Citizen’s Experience in Smart Cities.

Thousands of people carry out procedures expeditiously thanks to the self-care system that Vigatec manufactures for institutions such as Chile Atiende and the Ministry of Foreign Affairs. The main reason to create “Smarts Cities” is to improve the citizen’s experience through helpful digital devices.

To read the whole article, download it here.

Solutions that improve the ExpoFEMER 2018 citizen experience

The fair that brings suppliers together with the public and private market held its ninth version in the Mapocho Station Cultural Center, there, the technological solutions company Vigatec, presented some of its products and services, which help improve the citizen’s experience and control and secure institutions.

Santiago, May 2018.-  ExpoFEMER 2018 was held to show the solutions each participating company offers, the most important fair in the public and private market in which the integrated technological solutions company Vigatec, presented some of the solutions they offer.

The first of them was the vimatics line made up by products they themselves manufacture, it’s kiosks and self-service modules, which are used for service payments, obtaining documents, row management, among others, significantly improve the citizen’s experience and are used with very good results in state institutions. In addition, equipment manufacturing and payment method card issuance, personalization, among others, were presented.

Another of the solutions presented were those related to electronic security, such as televigilance cameras, attendance and access control, biometric fingerprint identification and facial recognition.

Carolina Lacalle, Vimatic Solutions Software Deputy Manager at Vigatec, says that the company’s participation in this type of fairs is an opportunity to expand their business opportunities, “it’s an important moment for the company, as it gets to present its solutions to the public market. These products seek to optimize and streamline the companies’ management processes so they can develop better in the current market”.