Self-service and user experience
Integrative self-service and customer service management systems.
• Self-consultation and self-payment equipment, card dispensers, among others.
• Management systems for customer service with modern equipment and high technology..
• Inclusive teams for people with different abilities..
• Innovation in components such as match-on-card, POS devices, facial recognition, among others.
• Manufacture of customized equipment.
• Integration software, with existing technology.
• Management software for public attention.
• Development of customer-tailored software .
• Software integration with payment systems.
• Content management and self-consultation software.
• Identification and credential cards (IDD).
• Credential carriers, lanyards and other accessories.
• Original supplies, consumables, spare parts and accessories.
Vigatec Service Pack: Equipment, Software, BPO Services for Process Outsourcing and 24/7 Operational Continuity.
24/7 OPERATIONAL CONTINUITY
• Customized operational continuity agreements with national coverage and specialized technical service.
• Implementation: Installation, training and start-up.
• Preventive and corrective maintenance.
• Remote monitoring and reports.
• System, hardware and software updates.
• Remote support..